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We’re a Finalist at this Year’s Welsh Business Awards

The Welsh Business Awards aim to recognise the very best from businesses across Wales. These awards celebrate success, excellence in best practice and the contribution Welsh businesses make to the wider community and we’re finalists!

The award we have been shortlisted for is our ‘Commitment to Customer Services’ where we demonstrated the great work we’ve been carrying out with our Building Excellent Service Together (BEST) programme.



We created a Customer Insight strategy to gain knowledge about our customers and use this to understand the key drivers behind our customer satisfaction.

The event, hosted by Welsh television presenter Gethin Jones, will honour all finalists and celebrate your success.

Paul Ryall-Friend, our Chief Operating Officer said, “We are thrilled to be a finalist at this year's Welsh Business Awards especially being recognised witht the great work we’ve done to ensure we’re truly putting customers at the heart. Fingers crossed for us on the night”.

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