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Help us determine out customer priorities for 2021 and beyond

We are asking customers, tenants and communities across Bridgend to help us explore ways we can understand our purpose at Valleys to Coast. 


Our purpose is to provide homes where people feel happy and safe. This describes what we are here to do as an organisation and we are keen to build our understanding of the words ‘safe’ and ‘happy’ which were chosen last year by you, our customers. 


For taking part and completing a few short questions we will give you the chance to win one of four £50 high street shopping vouchers, just in time for Christmas this year. 


You can answer the questions in our short survey here. It will only take a few minutes and we will use the results to help us to set our priorities to ensure all of our customers feel safe and happy


Chief Executive, Joanne Oak said: “Your opinion and your ideas mean so much to us and we really want to put customers at the heart of setting our vision for the future. This means we will be coming to you more often over the next 6 months to ask questions and I hope you will embrace this opportunity to have your say and help us keep on track with prioritising the right things for both you and your communities.”


If you live in a community where Valleys to Coast has properties, we want to hear from you too. Please complete the survey and tell us if you are a customer or resident


You can view the current corporate plan here. We will use the information gathered from this survey to inform our re-launched corporate plan, which we will release in April next year.