We truly recognise that our greatest strength is the people we employ.

Our colleagues are the face of Valleys to Coast and set the tone and focus for our customer experience. By creating a workplace that offers encouragement, development and fun we hope that colleagues will be inspired to play to their strengths and bring their best self to work every day.


Our values are our fundamental beliefs as an organisation. They are the guiding principles for how all of our colleagues should behave and act. They flow through every part of our organisation and are what makes us special.



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If you are interested in working for us you can sign up to our jobs alert. When jobs are advertised you will receive an email about our current vacancies.

Our Benefits


Flexible Working Arrangements

We have a flexible approach to our work locations, enabling you to make choices based on delivering excellent customer service. This is also in line with our ambitions to reduce our carbon footprint.

Your location choices can include working from home, our offices in Bridgend, or other appropriate locations. In addition, you may need to attend onsite meetings within our offices if this is required as part of your role.

Our core operating hours continue to be 8am to 6pm, and you are required to work within these times.


Generous Pension Contribution

We recognise it is important to save money for later in life and by saving a little of your income regularly during your working life so you have an income if you choose to work less or retire.


To support this we offer a generous contribution to your pension by offering a scheme where:


You pay:   We pay:
 4%  6%
 5%  7%
 6%  8%
 7%  8%
 8%  8%


Annual Leave

We know how important it is that colleagues take regular breaks from work so they can rest and re-energise. You can enjoy a generous annual leave allowance, paid for by us.


You’ll receive a minimum of 25 holiday days each year, plus extra days annual leave each year you are with us up to 5 years. You’ll also receive the 8 days bank/public holidays.

What is it like to work in the world of housing?

If you ask anyone who works in housing about what it’s like to work here the majority of the answers will say definitely the people and how rewarding it is. As an independent organisation, we occupy a unique position whereby we can combine our drivers of social purpose with delivering efficient business operations.


Don’t just take our word for it though, we are part of a wider campaign called ‘This is Housing’ where we showcase what the sector is really like and what career opportunities are available.


Read what they have to say on or check us out on Glassdoor.


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If you should experience any problems when applying for a vacancy, please email us at (support available Monday – Friday 09.00 – 17.00 hours)