Repairs and Reporting
For gas escapes/emergencies ring Freephone number 0800 111 999 immediately, followed by V2C on 0300 123 2100 (do not report gas escapes or emergencies using this website).
You can report all other repairs in one of the following ways:-
Click here to use our Repairs Reporting Service.
Telephone our Repairs Help Desk on 0300 123 2100.
Visit our Customer Service Centre at Nolton Court, Bridgend.
Fax us on 01656 762588
Email us on ReportRepairs@v2c.org.uk
Write to us at:
Valleys to Coast
Tremains Business Park
For emergency help outside of office hours you can call our Emergency Service on 0300 123 2100.
Click here for a guide on how to avoid condensation in the home.
For further information please select the Frequently Asked Questions (FAQs) about our Repairs Service from the left hand side of this page.