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Applying for Housing

There are two ways you can apply to become a tenant of V2C :

  • You can apply directly to V2C by visiting our Customer Service Centre or filling in the online application form .

    PLEASE NOTE this form can ONLY be completed online - you cannot download this form and complete it offline.

  • Click on the links below for information to help you to make a realistic choice of the areas in which you would like live in.

           Lettings to transfer applicants 2007

           Lettings information for 2007/08

           Lettings to direct applicants 2007/08

  • You can apply to Bridgend County Borough Council Housing and Community Wellbeing section by calling at the Civic Offices, Angel Street Bridgend. At least 75% of our total yearly lettings are offered to people nominated by Bridgend County Borough Council. The Council can also nominate you to other housing associations.

How do we decide who to re-house?

Anybody age 16 or over can apply to be housed by V2C. All applications are assessed against a number of factors and awarded a points score. Lettings are normally made to the applicant with the highest points for the type of property and area where we have a vacancy.

How long will I have to wait?

We let about 100 homes a year to direct applicants and therefore are not able to help everyone who applies for housing with us. Whether we will be able to help and how long you may have to wait depends on a number of factors including your circumstances, the type of property you need and the area in which you require housing. If it is unlikely that we will be able to help you, we will let you know and advise you of other options for housing.

Transfers

Tenants may transfer from one V2C property to another. We will usually only do this if you have a good reason for needing to be re - housed, such as if your house is too big or too small for your household.

You apply for a transfer in the same way you would apply for housing as a new applicant by either visiting our Customer Service Centre or filling in the online application form .

We are not able to help everyone who would like a housing transfer so please bear this in mind if you expect your household size to increase. We must make the best use of the properties we have to meet the needs of tenants and other applicants who are in the most urgent need of accommodation.

Before we can consider an application for a transfer:

  • You must have a satisfactory rent record.
  • After an inspection there must be no rechargeable repairs.
  • You must not have done any unauthorised alterations to your home.
  • There must be no evidence of nuisance caused at your current address.

What if I cannot meet these requirements but really do need to move house?

In exceptional circumstances we will consider allowing you to transfer, even if you do not meet the conditions above. Talk to your local housing officer about your circumstances and they will advise you.

Mutual Exchanges

This is a way of swapping your home with another of our tenants, or a tenant of another housing association or council who also wants to move. They might live in another part of the county borough or another local authority area. Your housing officer can give you details of people who are interested in a mutual exchange from the exchange register or you can look at it yourself. You can also advertise your tenancy in the register.

There is no limit to the number of people who can be involved in an exchange, so if you cannot find somebody who exactly meets your needs, for example if their property is suitable for you but yours is not for them, you may be able to find someone else to exchange with.

What do I do if I want to apply for a mutual exchange?

First get in touch with your local housing officer about your need to move. Be clear about the reasons why you want to move. Try to be specific about the areas you want to move to, and be prepared to consider a wider area.

If you are looking to move to another area of the country you can also register with home swapper which is a website for social housing tenants looking for a house swap (mutual exchange).

What conditions apply if I do find someone I am interested in making a mutual exchange with?

You need your landlord’s permission in writing, and they will normally give it if your tenancy has been satisfactory. Under the Housing Act 1985, the landlord can only refuse an exchange for 10 specific reasons. For example, they may refuse permission if the property has been built or adapted for people with special needs, if a notice seeking possession has been served on either person or if either person has rent arrears. You may have to meet certain conditions before an exchange will be allowed, such as paying any outstanding rent you owe.

Please note that you cannot exchange your home without our permission in writing.

Click here for full details of our allocation rules.