National Customer Service Week is a week-long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy. It takes place during the first week in October between 1 and 5 October, 2018.
Each day has a different theme so we've used this to come up with a different activity to celebrate each day. Today is all about 'Insight'.
We've used the insight we have on our customers to identify those who will be claiming Universal Credit next. Our money matters and rent teams are out in Reggie; our information van supporting customers on Universal Credit. They'll help customers get online and give info about the easiest way to pay their rent.
We'll keep you updated on how this went by the end of the week!